about new generation gap

Michelle Dagnino is a leading expert on generational change and the shifting expectations of customers and staff. Michelle’s insight into this emerging generation allows her to keep ahead of trends as they begin with Gen Y and move upwards into the broader market. This expertise, coupled with Michelle’s provocative style, is why clients continually engage her to flip the mindsets of their senior leaders pushing the limits of their business practices.

As a speaker, consultant, lawyer, and author, Dagnino's innovative and thought-provoking work has garnered her national and global recognition for her creative approach to generational engagement and future trends. Dagnino's work on generational change and creative communication strategies provides organizations with the information and resources they need to develop and grow high-performance teams. Her experience in creating models of civic engagement has lead her to speaking engagements and consulting opportunities around the globe, in recognition of her world-class expertise in the area. She has been the frequent subject of various newspaper and magazine articles, including cover stories in magazines across Canada, has been featured in dozens of other media; and has been the subject of two documentaries. In November 2006 Dagnino was named by The Globe and Mail and the Women’s Executive Network as one of Canada’s Top 100: Most Powerful Women.

Dagnino is a graduate of Osgoode Hall Law School and holds a Master’s degree in Political Science. She has published extensively on issues of generational engagement and workplace development strategies. She writes a monthly column for Workforce Strategies on intergenerational engagement issues. Her first book, an educational tool for educators and youth, entitled: "Hip-Hop from A to Z: Understanding the Music to Reach Out to Youth" continues to be a popular tool for teachers, school and college administrators, parents, and youth workers, across North America. Her next book - "The Changing Face of the Workplace: Channelling the Generation Y Sense of Entitlement and Developing them into Leaders" will be published in Spring 2009.